Zach Nolte has been with Kitchen Solvers since 2014. He started as the Operations Manager focused on bringing efficient processes to the Kitchen Solvers business model. In 2015, Zach became the Chief Operating officer and in 2017, he was promoted to President.
Since Zach has been with Kitchen Solvers, he has successfully implemented systems, models, and best practices that allow our franchise partners to run their businesses effectively and efficiently. He is very hands on with all the franchise partners but more focused on management, operations, and strategic growth training. “Knowing that entrepreneurs start businesses with little to no training in management, my passion truly lies in management, coaching, and seeing our partners become leaders over time,” Zach says.
As president of Kitchen Solvers, Zach’s core focus is driving success through three core factors: franchisee satisfaction, innovation, and per unit metrics. These are all driven by his philosophy of understanding what he would expect, want, and need from a franchisor if he were to open a franchise location.
Prior to Kitchen Solvers, Zach was the Distribution Center manager for Mathews Inc. Mathews Inc. is a world class manufacturing facility specializing in archery products. He gained knowledge about Lean/Six Sigma manufacturing and how to effectively manage people. He got his degree in management and psychology while attending the University of Minnesota-Duluth. When he is not at work, he is spending time with his wife Jess and his two sons Greyson and Jhett. He also enjoys hunting, fishing, working out and grilling.
David Kish has been the Director of Operations at Kitchen Solvers since 2017. Since joining the Kitchen Solvers team, David has rejuvenated the sales and operations systems to make sure franchise partners are staying ahead of the competition. “Homeowners today acquire information faster than they ever have before; they desire instant gratification. If we cannot provide information in a timely manner or we take too long with our processes, homeowners will find someone else who will,” David says. By revamping the sales processes, creating a means to accomplish virtual sales, bringing in new business relations vendors, and enhancing the Kitchen Solvers project estimating program, he continually strives to give franchise partners that leg-up on other kitchen remodelers in their area.
As Director of Operations for Kitchen Solvers, David believes that homeowner satisfaction and franchise partner success are intertwined; one cannot exist without the other. Not only do processes have to be profitable and efficient, they must also bring value to homeowners. David coaches franchise partners to keep that in mind when taking their businesses through stages of growth.
Before coming to Kitchen Solvers, David was working for a Midwest, whole-home remodeling company in sales management and training in the Southwest Wisconsin branch. David worked his way up in the company, spending time in all areas of that business, including installation and office work. He cultivated a valuable knowledgebase of how to unite many different, skilled positions into an efficient and well-oiled, remodeling machine. In his free time, David enjoys traveling the world with his wife, Laura, and watching his two sons, William and Oliver, grow up. He also enjoys scuba diving, golfing, and trying new foods.
Kali Morgenthaler has been with Kitchen Solvers since June of 2019 as the Director of Marketing. She works directly with our franchise partners to build and support their marketing strategies. She has a passion for developing marketing strategies that incorporate all channels and monitoring results to optimize for the maximum return on investment. Kali works with franchise partners from the first day of training, to understand their goals and aspirations for the business and structure a marketing plan that will help them succeed. She continues to work with franchise partners who have been in the system for 10+ years by analyzing trends and results to help align marketing dollars with the best opportunity for leads, in turn, saving franchise partners money on marketing.
“My favorite part of my job is teaching franchisees the power of marketing, fundamental techniques that can be applied to every business, and watching it drive growth to meet and exceed their expectations,” says Kali. Kali has completed her Bachelor of Science in Marketing and Masters in Business Administration and uses her education as well as the data analytics and her experience to drive decisions. Prior to her career with Kitchen Solvers, Kali spent ten years in Corporate America for a multi-billion dollar global education company. She managed marketing campaigns that included creating, tracking, and implementing assets across all marketing channels. Her extensive corporate background coupled with a few years of advertising sales experience has given her the opportunity to grow and manage marketing plans for each local market.
In her free time, Kali enjoys being a mom to two boys who always keep her on her toes. She loves to go hiking with her husband and kids, staying active, spending time with friends, and cooking.
Joanne DuCharme brings over 20 years of customer service and sales experience to Kitchen Solvers. She has been with Kitchen Solvers over eight years and manages the ins and outs of the onboarding process as well as a lot of the technology requirements. She understands the importance of providing franchisees with great service and helping franchisees understand and respond to their customers. She helps franchisees with lead generation, prospect/customer management, and landing page customization.
Joanne is the first point of contact for any new franchise owner. She helps them with the onboarding process and continues to streamline the tasks involved in opening a location. She also works diligently on not only launching all of the location-specific Google My Business pages, Facebook pages, along with 400+ directory listings, but she also manages each page on a daily basis. “I don’t feel like I’m performing my job correctly and to the best of my abilities, unless I see my franchise owners working hard, trying new ideas, and succeeding in all areas of their business,” Joanne states. She is the go-to technology, social media, and website expert and thrives off of franchise partners growing in all areas of marketing.
Prior to Kitchen Solvers, Joanne worked for multiple software companies and her specialty was in sales and customer service. Her experience working as a maintenance renewal account manager has given her the expertise she uses today to work individually with franchise locations to grow their businesses. She enjoys seeing the finished kitchen remodeling images as she uploads them to each individual website and social channels and also enjoys watching franchise partners grow through hard work and dedication. In her free time, she loves spending time with her husband and two sons, hiking, biking, and playing tennis and volleyball.